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YOUR VISION IS IN GOOD HANDS

We believe in privacy first. MATIA MOU never sells your data. However, we use cookies internally to help customize and improve your overall experience. We appreciate your consent as it allows us to enhance our services. Thank you for your trust.

Privacy
Policy

The types of data we collect

This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application.
 
Our company collects the following set of data and information:

  • Personal identification information (name, location, email address, phone number…)

  • Approximate and Precise location (if permitted)

  • ​Website cookies

  • Traffic analytics

  • Session cookies

  • Persistent cookies

  • ​Location

 
 

How our data is collected
 
You provide our company with most of the data we collect, we collect data and process personal data and information when:
 

  • You register online or place and order for any of our products or services

  • Use our website or application when cookies are set on your device
     

Our company might also receive data and information indirectly from the following sources:
 

How we will use your data
 
Our company collects your data so that we can:
 

  • Process your order, manage your account

  • Send you email with special offers on products and services

  • Use your approximate or precise location to send push notifications, and refer nearby things to do, if permitted

  • Your geolocation runs in the background to notify you about nearby attractions,  events, tips and fun facts. This is not mandatory. 

  • Use your image as profile picture

     

When our company processes your order it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.

 
How the data is stored
 
Our company securely stores your data in Florida, USA.
Our company will keep your data indefinitely.  If an expiration date is set to terminate your data, it will be deleted automatically.
 

  • Device model (anonymous)

  • OS version (anonymous)

  • Device’s language (anonymous)

  • Geolocalization if provided

  • Country (deducted from geolocalization)

  • City (deducted from geolocalization)



Third-party data processors
 

  • Google AdSense

  • Google Analytics

  • Hubspot

  • Active Campaign

  • Mailchimp

  • SemRush

  • Wix



Marketing
 
Our company would like to send you information about products and services of ours that we think you might like as well as those of our partner companies:
 

  • TRAVEL MATIA MOU LLC.
     

If you have agreed to receive marketing emails or communication you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes or giving data to other partners working with our company.

If you no longer want to be contacted for marketing purposes you can contact us at:  support@matiamou.com


The content provided by our Services is provided to the user « as it is » and « as available », we cannot guarantee that the content provided will be exact, true, or error-free. The user accesses our content at its own risks.
e Services. Users will use respectful language, you will not try to abuse or discriminate based on race, religion, nationality, sexual gender or preference, age, disability and so on. Hate speech is prohibited.

Our Company has the right to delete, modify, censor and delete a client’s content or account if any of the rules above are violated. This will be done without any prior justification or notice. The client will not receive any compensation.

​

Data protection rights
 
Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:
 

  • The right to access: you have the right to request our company for copies of your personal data.

  • The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.

  • The right to erasure: you have the right to request that our company erase your personal data under certain conditions.

  • The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.

  • The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.

  • The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.
     

If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail: 
 


 
Privacy policies of other websites or third-party

Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.


Changes to our privacy policy
 
Our company keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on 04/29/2024.

 
Contacting us

If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at: 
 
Send us an email at:  support@matiamou.com
 
Contacting the appropriate authority
 
If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at:
 

Cookie Policy and other similar tracking technologies (GDPR AND NON GDPR)
 
When you visit MATIA MOU we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how he uses our services.
 
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
 
For further information visit allaboutcookies.org
Cookies are used for user identification and proper assignment of historical user data collected during previous visits, such as session and persistent cookies.
 
Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on its device. However this may affect the operation of our services or even result in its blocking.

As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
 

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
     

  • We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google: (identify and provide links to advertisers and networks). The advertisements may be personalized to reflect your interests. To help determine your interests Google and its partners use cookies. The relevant cookies served from our website are session and persistent cookies. The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google's personalized advertising by visiting https://www.google.com/settings/ads and you can opt out of third party cookies used for personalized advertising by visiting http://www.aboutads.info. You can review Google's privacy policy at https://policies.google.com/privacy.
     

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
     

    • Apple

    • Google

    • Hubspot

    • Mailchimp

    • Wix

    • Active Campaign

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
​

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
 

We can use different type of cookie or tracking technologies while you are visiting our website and/or application:
 

  • Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.
     

  • Performance cookies: these cookies collect information and data about how you use our websites and/or application. The data collected can be used to optimize our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
     

  • Functionality cookies: these cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences such as language settings or font size.

HOW TO MANAGE YOUR COOKIES

 
You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.
 
Here are some of the main explanation on how to delete cookies on your browser:

CHROME— https://support.google.com/chrome/answer/95647 

FIREFOX— https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 

OPERA— https://help.opera.com/en/latest/security-and-privacy/

INTERNET EXPLORER— https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies 

SAFARI— https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

EDGE— https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
 
For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:
 

  1. iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 

  2. Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 

  3. You might want to download  the DAA mobile AppChoices application  to control behavioral advertising online.

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